Tag Archives: health care management

Should we be keeping patients happy?

I posted an article to Facebook yesterday regarding patient satisfaction, and to be honest, I was somewhat surprised at just how many people – both medical and non-medical – responded to it.  The article was about the “Cost of Satisfaction” … Continue reading

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Grading your doctor/hospital may be killing you

The Atlantic recently released an article “The Problem With Satisfied Patients” written by Alexandra Robbins covering the idea that patient satisfaction should be used as a indicator of health care quality.  In the era of increasing focus on “patient centered … Continue reading

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Ultimately, the health care we all get depends heavily on the caregivers we’ve got. ~Alan Sager

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Silence really might be golden

If you’ve walked into any hospital recently, you’ve probably noticed the noise level on patient care floors, with your ears being assaulted by the sounds of multiple ringing alarms.  It’s long been established that the noise level in hospitals isn’t … Continue reading

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Surgical skill and an alarming trend

Studies on patient outcomes and surgical quality have focused largely on pre-operative and post-operative measures that are often easy to study and analyze.  For example, the Surgical Care Improvement Project (SCIP) utilized by the Centers for Medicare and Medicaid Services … Continue reading

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overread

This is a beautiful paragraph and the type of medical writing I can only strive to one day achieve. In 1965, the American Medical Association declared that “An intern’s duties and responsibilities are not discharged on a ‘nine-to-five’ basis. While … Continue reading

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the future of academic medicine

In September, Victor Fuchs wrote an opinion article in JAMA titled “Current challenges to Academic Health Centers” discussing the perils facing academic health centers in the future.  Fuchs offers some valid points as to why academic medicine is becoming increasingly … Continue reading

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