Tag Archives: health care management

Should we be keeping patients happy?

I posted an article to Facebook yesterday regarding patient satisfaction, and to be honest, I was somewhat surprised at just how many people – both medical and non-medical – responded to it.  The article was about the “Cost of Satisfaction” … Continue reading

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Grading your doctor/hospital may be killing you

The Atlantic recently released an article “The Problem With Satisfied Patients” written by Alexandra Robbins covering the idea that patient satisfaction should be used as a indicator of health care quality.  In the era of increasing focus on “patient centered … Continue reading

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Ultimately, the health care we all get depends heavily on the caregivers we’ve got. ~Alan Sager

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Silence really might be golden

If you’ve walked into any hospital recently, you’ve probably noticed the noise level on patient care floors, with your ears being assaulted by the sounds of multiple ringing alarms.  It’s long been established that the noise level in hospitals isn’t … Continue reading

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Surgical skill and an alarming trend

Studies on patient outcomes and surgical quality have focused largely on pre-operative and post-operative measures that are often easy to study and analyze.  For example, the Surgical Care Improvement Project (SCIP) utilized by the Centers for Medicare and Medicaid Services … Continue reading

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This is a beautiful paragraph and the type of medical writing I can only strive to one day achieve. In 1965, the American Medical Association declared that “An intern’s duties and responsibilities are not discharged on a ‘nine-to-five’ basis. While … Continue reading

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the future of academic medicine

In September, Victor Fuchs wrote an opinion article in JAMA titled “Current challenges to Academic Health Centers” discussing the perils facing academic health centers in the future.  Fuchs offers some valid points as to why academic medicine is becoming increasingly … Continue reading

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overread

Humans will always make mistakes regardless of their training, experience, or determination.  In other words, the universal constant is that human infallibility is impossible, and those who build a system that depends on the absence of serious human mistakes will … Continue reading

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What other enterprise in this nation with such high responsibility and potential liability would tolerate the level of individual practice variation that has become standard in medicine?  Try this: Would you fly on an airline that lets their captains decide … Continue reading

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Restructuring Health Care Systems

Are they for real? Stuart Altman speaks for the Boston University School of Public Health’s October Health Policy Forum.  Dr Altman is an economist by trade and is currently the Chairman of the Massachusetts Health Policy Commission.  He is an … Continue reading

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The 5%

No, that’s not a typo.  I’m not referring to the 1% as was referenced by the Occupy Wall Street movement.  I’m referring to the group of Americans who consume approximately 50% of our health care expenditures. Yes that’s right, the … Continue reading

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Reducing the costs of cancer care

Originally posted on Students for Quality Health Care:
This post isn’t 100% quality related but it does involve using incentives to drive change in cancer care. Much like nephrologists made fortunes from dialysis centers and the use of synthetic erythropoeitin,…

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intern work hours in the spotlight

I’ve previously reported on the issue surrounding resident work hours, but intern work hours are back in the spotlight.  A piece from Kaiser Health News last week highlights some of the problems with maximizing intern shifts at 16 hours. Newly … Continue reading

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Sleep? In the hospital?

Now that I’ve returned to clinical medicine, this article from US News and World Report seemed appropriately well timed.  When physicians round in the morning, we often ask our patients how their night went and if they slept okay.  Most … Continue reading

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Are EHRs really a cure all?

Originally posted on Students for Quality Health Care:
Think that electronic health records are a gift from baby Jesus to cure all that ails modern medicine?  Think again… A new article from Bloomberg points out that even though EHRs are…

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hey Doc… wash your hands!

The push to get health care workers to wash their hands has gone hi-tech.  According to a recent article in the New York Times, hospitals are beginning to employ technological solutions to encourage providers to wash their hands.  Hospitals are … Continue reading

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Dinner with Don Berwick

Last night, I had the pleasure of attending the Massachusetts Medical Society Resident and Fellow Section (RFS) meeting.  Though largely intended to be a work meeting in order to elect board members and delegates, the keynote speaker at last night’s … Continue reading

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The DSM-5

The American Psychiatric Association is poised to release the newest version of its “bible” of psychiatric disorders today, known as the Diagnostic and Statistical Manual of Psychiatric Disorders or DSM-5. You’re all probably sitting there thinking, who really cares?  Well … Continue reading

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resident work hours… yet again in the news

I’ve previously mentioned the controversy surrounding the rules governing resident work hours.  But the criticisms and critiques in the past of the work hour rules have come from bodies like the Accreditation Council for Graduate Medical Education (ACGME) and from … Continue reading

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well… it’s a start

A new report from the US Department of Health and Human Services lauds the so-called “tipping point” in the use of electronic health records by US physicians.  According to new data, over half of physicians are now switched to using … Continue reading

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